Frequently Asked Questions

Kerala is truly “God’s Own Country”, favoured by the God because of the rich flora and fauna, season changes, climate conditions and friendly people. The phrase was coined in 1980s to promote the high tourism potential of this beautiful destination in South India before the travel world.

The October 1999 edition of the National Geographic Traveller Magazine chose Kerala as “One of the Ten Paradises of the world” and also included Kerala in the list of ‘”50 Places of a Lifetime”. The enchanting backwaters of Kerala are a plexus of lagoons criss-crossed with rivers, shallow pools and narrow canals.

Houseboat cruise across the tranquil stretches, treehouse stay in the lush jungle, a walk through the swaying coconut farms and lulling paddy fields, sunbathing in the exotic sandy beaches and the fascinating views from the alluring hill stations provide the much needed serenity to the travellers.

You can witness numerous timeless traditions in Kerala, be it dance forms like Kathakali, martial arts like Kalaripayattu, Ayurveda – the science of life and longevity, herbal spas or festivals like Onam.


1. How do I reach Kerala?

Kerala can be reached conveniently by air, rails, roads and sea.

By air: Easy to reach Kerala by air from across the globe. Three international airports connect this mystic world to the rest of the world. Thiruvananthapuram International Airport at Southern part of Kerala, Cochin International Airport at Central part of Kerala and the Calicut International Airport up at the North.

By rail: The rail route brilliantly connects all the major cities of Kerala with the metro cities in India.

By road: Through National Highway 17, 47 and 49, Kerala is easily accessible by road from any part of the country. Kerala is connected by road networks directly with Karnataka and Tamil Nadu.

By sea: From Cochin there are regular ship ventures. Within the state the internal water navigation system is a popular travel product with its public ferry services, speed boats and houseboats.

2. What is a good time to visit Kerala?

Kerala enjoys a moderate climate throughout the year. The weather remains pleasing and enjoyable across all seasons and months making it an ideal destination for different experiences each time. Summers last from April to May followed by the enthralling monsoon which begins in June up till October or November. This is the ideal time for wellness and rejuvenation journeys to Kerala. From December to March, Kerala experiences a cool dry season.

3. What should I consider when planning my trip to Kerala?

Planning a long trip can be a daunting task. It is easy to get overwhelmed in the beginning especially when you haven’t done it before. Decide where you want to go and for how many days you want to enjoy vacation. A trip is a chance to experience the world, so before starting your journey decide the type of places you want to visit and things you want to experience. Grab it right and life is good, do all the paper work correct.

4. What is the food like in Kerala?

For vegetarians and non-vegetarians, Kerala cuisine offers a multitude of dishes from traditional Sadhya to Sea food delicacies. Unique cooking style, premium spices, fresh coconut flavours, make food delicious. The typical Kerala Sadhya (meal) is served on a banana leaf with more than 14 vegetable dishes and is topped with Payasam (dessert). The meal is a balance of spice and flavours to satiate your taste buds and comfort the tummy. Sea food preparations like Karimeen Pollichathu (Pearl spot fry in banana leaf) and prawn fry in Kerala are mouthwatering and a must try for those who love heat in their food. A visitor should definitely try the traditional Kerala dishes like Tapioca and Fish curry, Appam and Duck curry, Puttu, Idiyappam and Kerala Stew.

5. What festivals do the local population celebrate?

Festivals are colourful celebrations in God’s Own Country. The festive seasons display the best of Kerala’s rich culture and heritage. Besides being occasions for enjoyment, festivals of Kerala have traditionally been preservers of the art and culture of this land.

Onam, Vishu, Christmas and Eid are celebrated all over the state.

Onam is the state festival of Kerala, observed by all it’s citizens, irrespective of caste, creed or community. It is a harvest festival celebrated once a year during the Malayalam month of Chingam (August-September).

Vishu is an auspicious festival celebrated on the first day of the Malayalam month of Medam (April-May). Vishu is hailed as the beginning of a new year by residents of Kerala.

For the entire year, Kerala celebrates with hundreds of traditional festivals like Poorams, Gajamelas, Pongala, Bharani, Arattu¸ Kettukazhcha, Vela, Mahotsavam, Perunnal etc.

6. What are climate and weather conditions in Kerala?

Kerala experiences a moderate climate throughout the year. In the hilly regions, it is quite cold; the plains and regions along the sea-coast enjoy a warmer climate. The South West monsoon starts in May-June and continues till July-August. The North East monsoon is from August – September to October – November.

Kerala is a land where the ‘season’ never ends. While the tourist season in India usually runs from September to April, Kerala welcomes tourists round the year and especially during the monsoon months, with its highly popular Ayurveda health holidays and beautiful sights of nature.

The winter season starts in December and continues till end of February. Winter is followed by the summer season that starts in February and continues till May. An occasional shower with lightning occurs in this season.

The annual range of temperature is comparatively low in Kerala. The coastal areas record a maximum temperature of 32 °C and a minimum of 22 °C. The interiors record a maximum of 37 °C during summer.

7. How is WanderNow different from other trip planners?

We sell ‘experience’ and NOT packages. WanderNow is not only for accommodation or facilities or amenities, of which it has many, WanderNow is for the unique experiences at the Best Rates. We specialise in inbound trip planning. The difference lies in the special touches added to each trip. Unrivaled personal service by travel specialists and enthusiasts who anticipate your needs and creatively assemble your trip to once-in-a-life time experiences.

8. What is your service guarantee and how does it apply?

We liaison with over 50 suppliers across Kerala to get you the best possible pricing to match the unique experience and your style. You might think you can get the same trip for less with another planner but you won’t get the experience. Since most of our packages are for foreign guests, the premium service will always be provided at a competitive rate.

9. How can I get in touch with you during the vacation?

You can reach us on the dedicated 24×7 support platform. Our office time is from 9 am IST to 6 pm IST. However, your relationship manager will be in touch with you throughout the trip. You will be able to get in touch with him at any given time. You will also be able to reach your resort/ hotel/ homestay/ camp / activity provider through contact numbers mentioned in the email.

10. Will you be helping me with Visas and Air tickets as well?

Yes. We will help you with the Flight bookings and connect you to our partner companies engaged in Visa application.

11. What happens once I have made the payment?

You will get the payment confirmation receipt by mail and we will get started with finalizing your trip. Our dedicated Relationship Manager will provide you a heads up from time to time here on.

12. What happens if I want to change the itinerary after I have confirmed?

We are open to minor tweaks and changes to your itinerary. However, for major changes you can get in touch with our Relationship Manager or your Travel Architect to discuss the inclusion of your changes and terms and conditions pertaining to it.

13. What is your cancellation policy once payment is done?

Our cancellation policy is simple and precise. You can inform us by email or phone call.

The cancellation fee would be:

  • Before 30 days of arrival, 10% of the tour package cost.
  • 30-15 days before arrival, 50% of the tour package cost.
  • 14-7 days before arrival, 75% of the tour package cost.
  • 6-0 days before arrival, 100% of the tour package cost.

The refund will be reimbursed to your account within 7 working days.

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